Privacy Policy
Last updated: May 2024
1. Introduction
Contacto Inmo ("we", "our", or "the platform") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our real estate management platform.
2. Information We Collect
We collect the following personal information:
- Personal identification information: Name, email address, phone number, mailing address, ID number.
- Financial and contractual documents: Lease agreements, payment receipts, transaction records.
- Property information: Addresses, features, related incidents.
- Usage information: How you interact with our platform, preferences, and settings.
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our platform.
- Facilitate communication between property owners, real estate agents, and tenants.
- Manage payment requests, receipts, and financial records.
- Process and respond to reported incidents.
- Comply with legal and regulatory obligations.
- Prevent fraudulent or illegal activities.
4. Information Sharing
We may share your information with:
- Real estate agents and property owners: To facilitate property management and payments.
- Service providers: Who help us provide our services (cloud storage, payment processing).
- Legal authorities: When required by law or in response to legal processes.
We do not sell your personal information to third parties.
5. Data Security
We implement technical, administrative, and physical security measures designed to protect personal information from unauthorized access, loss, or alteration. However, no security system is impenetrable, and we cannot guarantee the absolute security of information.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill our legal obligations. When no longer necessary, we will securely delete or anonymize the information.
7. Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Accessing your personal information.
- Correcting inaccurate information.
- Deleting your information in certain circumstances.
- Objecting to the processing of your information.
- Porting your data to another service.
To exercise these rights, please contact us at info@contactoinmo.com.
8. Changes to This Policy
We may update this Privacy Policy periodically. The most recent version will be available on our platform. We recommend reviewing this policy regularly.
9. Contact
If you have questions about this Privacy Policy, please contact us at:
Email: contactoinmocrm@gmail.com
Phone: +54 351 508-7694
Address: Córdoba, Argentina